Cleaning processes

[kayle]

Hi all! The two accts I have right now, I kind of fell into, because of those accts I decided to start the biz, so I may have done things a little backwards
However, now that I am in business and actively looking for accts, I want to become a pro at the cleaning processes, any recommendations on books or web sites that have "instructions" I want to learn floor care, and the "tricks of the trade"

Thanks!

[Grizzly]

:)Kayle:
There is too much here to go into in one post. I belieive it was sparklingsolutions that listed a number of good books. I myself believe that interning for a reputable and long established company is a good way to start. One of the mos important aspects of this business is to properly work load a building so you can service most efficiently. Look on this site as well as the ISSA site for information. I believe that team cleaning is more efficient in commercial or residential as long as you understand the concept. Investigate this idea to get information. As well, DO NOT skimp on equipment, purchase the best and most ergonomic equipment available given your budget constraints. There is nothing worse than trying to do a job with equipment that is not up to the task, although we all started out that way. Floor care , I believe if you search this site that Dan has coverred this issue very well, however, a lot of VCT work and other is a matter of experience and being able to "read" the floor and area. You can take as many granite, marble and stone restoration courses as you want for example but until you have hands on experience you will only know the process and not be professional.

Bill

Bill

[logan5127]

Feb 4, 2009 11:06:27 GMT -5 Grizzly said:

work and other is a matter of experience and being able to "read" the floor and area. You can take as many granite, marble and stone restoration courses as you want for example but until you have hands on experience you will only know the process and not be professional.

Bill

Bill

Nice post Bill. I remember taking a carpet dying class. I got caught up in it. After taking the test and passing I bought $400 worth of dyes and stuff. After I left there, I realized that I could no more dye or spot color carpet than Joe Blow. However I got certified from that class, I got hands on experience in the class , even if my spot repair did not work. . The instructor was IICRC approved. The class was IICRC approved. However even after all that I still did not know how to spot dye carpet . It would take lots of experience to learn how to do it the right way.
Now I do have a card in my billfold that says I am certified in color repair. I could put on a show and make people believe I knew what I was doing. But in the end I would have a mess and I know that. I do not offer that service.
I am just saying that anyone can read books and take classes. Anyone on here could be certified in carpet cleaning. It only takes a couple of days and taking a test which most answers are given right before the test. That does not mean that one who passes the test knows what they are doing.
I am not in any way suggesting that you should not strive to learn by reading and becoming certified. I have learned many many valuable things in IICRC classes as well I have learned many things here at IJCSA. It is all part of a PROCESS. In the end , I would rather have someone doing work for me that knew first hand with not only Knowledge but also with Experience through many hours of hands on and valuable lessons that they have learned from trial and error.