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Post by alphacleaning2009 on Nov 14, 2009 12:44:43 GMT -5
Thank you Dan, you've helped me out a few times on this forum. Appreciate it.
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Post by alphacleaning2009 on Nov 14, 2009 0:37:49 GMT -5
Hello guys,
I would like to ask you two questions in this message.
1) I have different accounts, some of them are 5-6 days a week, some are 3 days a week and I also have a few very small ones that I do 1 or 2 times a week. Sometimes big holidays (like Thanksgiving) fall on the day I'm supposed to clean. Well, speaking about small accounts (1-2 days per week), I will call the account and we will pick some other date when I will come and clean. Speaking about bigger accounts (3-6 days per week), if the holiday falls on the day of cleaning, I don't come to the account, don't work some other day instead of that holiday, but I still get paid for the day. At some point I got a call from one 3 days per week account and manager said that if I didn't work during Labor Day, will it influence my monthly invoice somehow. I told him that no it won't because in the agreement he signed there is a stable monthly rate he has to pay me. Can you tell me how do you deal with situations like that (holidays), what is you policy.
2) Another question is about school. I am bidding on private school. It is a catholic school, it has many holidays and it's working 180 days a year. It is not difficult to come to the price per year. But on most of my other accounts I usually divide my yearly price by 12 and give them price for month. In case with this school, I can't divide this price by 12, because we won't be working 1,5 month during summer, also each month will be different, they will have some big holidays in winter and spring. I was thinking about dividing yearly price by 10, excluding summer months. Also I could count days I worked each month and bill only for the days I worked. In this case price will be different each month and it seems not right. Can you advise me in what format I should submit the price?
Thank you,
Terry
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Post by alphacleaning2009 on Oct 29, 2009 22:04:51 GMT -5
I'm planning to send my carpet cleaning flyers to new home owners. I am thinking to send my flyers to people who have lived in there new residence for 1 year. Do you think it's appropriate time, or should I send them a flyer after 9 month or some other time?
Thank you
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Post by alphacleaning2009 on Oct 26, 2009 9:00:51 GMT -5
How do you think people will react to offer like that?
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Post by alphacleaning2009 on Oct 23, 2009 22:17:45 GMT -5
That's a wonderful information. Thank you Kevin. I have one idea about number 17 and I would like to hear your opinion. Most of my accounts are commercial accounts, so I am going to offer every office manager (facilities manager or other person) who is responsible for hiring cleaning services for the office a coupon. But because I don't do residential, I will give them carpet cleaning and tile cleaning coupon. Another thing I'm planning to add to the coupon is 50 % discount on carpet or tile cleaning. By doing this I can give office manager some personal benefit and if he/she doesn't choose me right now for the office cleaning, she can try my for her carpet/tile and maybe he/she will choose me in the future. Also I can add to the coupon free carpet protection. So it will be a good personal approach to influence right person. I know I will lose money on that job, but I think it can give me more chance to get commercial account. What do you think about that?
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