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Post by Kevin on Jul 26, 2007 8:13:30 GMT -5
Let me tell you something very important about this business.
You are trusted! You have a very big important job. It might be company secrets your protecting. It may be the charge of watching over people`s most important and sacred family heirlooms. You are trusted to watch over peoples largest investment, their home or business.
Regardless, You are trusted! as the owner of the company to pass this information to your employees, just how important your service is to others.
There is no feeling in the world better than being trusted, and when someone gives you the key`s to their property it is your duty to fulfill that commitment.
There is no up billing charge for trust, you cannot put that fee on your invoices. It is something you just have to do in this business. Accept the trust the person purchasing your services has given you.
One very important thing about trust. In case you did not know. If you lose trust with a person for any reason. You will never get it back.
So.. your duty, your obligation, your commitment in a nutshell is to protect the customers, protect that trust.
Today, trust is given to you. I trust you to spread the word. Spread the word to your staff, spread the word to other services. Trust is included in your service. If there is no trust, there is no service.
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