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Post by e4dwayne on Sept 15, 2009 11:08:17 GMT -5
I am currently doing apartment move out cleanings for a 240 unit apartment complex. When I started I was told I would get paid every 30 days and now it has been 2 months and no pay. I keep getting the run around. I have kept copies of all the invoices i have submitted. I have been trying to be nice about it but I cant pay my bills since they arent paying me. I had a bad feeling about this when I had been there about 4 weeks....they had these painters they hadnt paid in 2 months either and when the painters complained they were let go and they brought another painting crew in to replace them. They wound up owing the painters $16,000. At what point should I tell them that I want payment in full or else? Should I send them a nasty (yet professional) letter demanding full payment in 10 days or I will sue the crap out of them? I have patience a mile long but I am getting really pissed!
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Post by Grizzly on Sept 16, 2009 11:44:13 GMT -5
First, I understand that you are pissed but believe me approaching the situation with anger right off the bat will avail you nothing. If you have a contact person with this company, ask if you can have the name of the accounts payable person for the company. Contact them and ask if there is a problem. If they are simply stretching your terms then you must make the decision whether to withdraw your service or not. However, do it with professionalism, ie. I am truly sorry but our agreement was payment in "x" # of days. I have agreements I must honour so I must withdraw my services effective (your own time frame). I expect our payment to be received by (such and such a date). If not I will investigate my alternatives. The you go the 30 day demand letter and go forward. I am a small company and I have found that anger and demands have very little effect if you have no leverage. If your client has more money than God, (Please don't take offense) then threats will mean little. You will achieve more with a professional attitude, but always discuss the matter with the person in charge not your onsite contact person, they don't care.
Bill
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