Post by kick00 on Jul 28, 2012 16:41:50 GMT -5
I believe the first 15 minutes you spend with the customer is the most important part of the job. It's where you have the opportunity to establish your first impression, build rapport, consult the customer on services needed, build value in your service and in the end generate the biggest ticket possible.
I like to show up to the door in my uniform, clean, and groomed. I carry 2-3 uniforms on me each day so I can change out and not look and smell sweaty. I go the door with my clipboard and corner guards in hand. I always time the customer answering the door with me putting foot booties on...this gives a great first impression. As I walk the house with the customer I place the corner guards, they always are impressed by this. This initial display of professionism really makes an impact on the customer and makes my job easier when suggesting additional services.
________________________-
Lixall
I like to show up to the door in my uniform, clean, and groomed. I carry 2-3 uniforms on me each day so I can change out and not look and smell sweaty. I go the door with my clipboard and corner guards in hand. I always time the customer answering the door with me putting foot booties on...this gives a great first impression. As I walk the house with the customer I place the corner guards, they always are impressed by this. This initial display of professionism really makes an impact on the customer and makes my job easier when suggesting additional services.
________________________-
Lixall