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Post by oliver14 on Mar 3, 2008 10:51:36 GMT -5
hi there, i had a big post construction contract that we finished last Monday with everything: cabinets, wax on the floor, dust...... i agreed to come back for a small touch up on Friday just to fix some details after another construction teams will show up to work here..............  WOWWW when i came Friday it was a nightmare: dust everywhere, windows, baseboards, trash everywhere,countertops dusty again floor dusty. i have cleaned it ... but it took me around 5 hours....  NOW what should i do in relation with the contractor ? should i talk to him about it ? should i charge something extra ? please let me know your ideeas... Thank you |
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Post by logan5127 on Mar 3, 2008 11:30:15 GMT -5
You agreed to come back for some light touch up, not a major redo. If It had been me I would not have cleaned it again until contarctor agreed to pay extra. If you did the job without that then it will be upon the contractor to feel in his heart the need to pay you more. Hope he sees it your way. If he says no more money than think of it as a class you paid to attend and gained much wisdom.
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Post by Kathleen on Mar 7, 2008 7:24:28 GMT -5
First- I agree with Dan ....I would have not done a full redo. Not until I spoke with the contractor and received their verbal or preferrably written approval for additional charges.
In fact, I have learned to do a few thing in a situation in which they would like me to come back a 2nd time after additional construction work has been completed:
1) Decline to come and work until all construction work has been completed. Thus saving you from this type of situation.
Ok if the above is a deal breaker then....make sure that you have the cost for redos within the contract and I do the following:
2) Set up the contract with the construction person to read that redos are extra. and that they will be called and notified of the condition of the property and remind them of the additional charges.
3) Take photos to show that the work was completed and take photos of what the place looked like upon your return. Use the time and date stamp on your camera.
then ... redo the work then retake the photos along with the time and date stamp.
Yes, taking photos is some what time consuming however you need to make sure you can back up your claims that the place was a mess upon your return. I firmly believe that can be avoided with communication within your talks and contract with the construction crew. I have been there, so I know. In my experience, they want it done and will tell you to only come when all work has been completed without paying extra for a redo. I know that sometimes your schedule will not allow for the full clean later rather than sooner, so cover your know what, with documentation of your contract, communication, and photos.
Clear communication is KEY.
Just my thoughts- Good Luck-
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Post by melissaholland on Mar 25, 2008 14:49:46 GMT -5
My family owns a construction company that is how we started up our cleaning business was with post construction clean because the company that we had doing it was really bad. We always had to go back in behind them to clean. I always make sure that our guys and the subs are done before i even go in and if i do go in before they are done i make sure that part of the house they will not go back into. When they are done with the rest of the house then i clean it. You will find that if you are going in before they are totally done your doing a lot more work. Most people think if you agree to go in before you are done then they think you will just keep cleaning up any mess that they make and not willing to pay you more.
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Post by Kevin on Mar 26, 2008 16:24:50 GMT -5
NOW what should i do in relation with the contractor ? should i talk to him about it ? should i charge something extra ? please let me know your ideeas... Thank you Live and learn. It is nice you kept your word and did the work without flipping out. Has to do alot with the character of you, and your company. If your having future dealings with the contractor simply tell him how you helped out, that your a team player. You will make a minor policy change on the next job and reap future rewards. |
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WOWWW when i came Friday it was a nightmare: dust everywhere, windows, baseboards, trash everywhere,countertops dusty again floor dusty.
