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Post by sparklingclean on Apr 14, 2008 11:42:48 GMT -5
Whew, all this reading has made me dizzy. Don't feel too bad because I obviously way uderbid my project. My friend has a regular client that she does 3 times a week. She referred me to a friend of her lady and that lady off the bat says to me"well I can't afford to pay 20$ an hour like so and so" (although her husband is a doctor and there are many other tell tell signs)but I take her for her word. Then I Look at her house and it looks clean already to me plus she says all I want you to do is vacuum and touch up the bathrooms and mop the floors. Sounds like a cake walk right? Not! I settle for $10 an hour. I come back and the house is a wreck. She had even had a party.She wanted all that work done for $10 bucks an hour. The only thing that sort of saved me and only 'sort of' was that I had her sign a contract of exactly what she wanted to have done and I did only that tooand I took my time. But she didn't want me to leave. She even asked me if I did laundry and dishes! I told her I charged considerably more for that but we could sit down and work out another contract if she wanted. She let it go.But she still keeps calling for me to come back. So she must have liked my work!I do go but only when I can and now I am very specific about what I can do.
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Post by lakescleaningserv2 on Apr 15, 2008 0:19:16 GMT -5
Stick to your guns..It takes time, but there is people out there willing to pay the price for Quality work...The key word here is "Quality"....If you provide consistant quality work, you will find consitanly good paying customers. Hector Reyes Lakes Cleaning Services
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Post by maidclean on Oct 20, 2008 23:27:30 GMT -5
Good for you sparkling clean, you had a signed service agreement. Very important so the customer cant start adding things on later that you didnt estiamte for. but that is only if you are charging by the job rather than the hour. $10.00/hr is very low. Many I know are getting 35-40/hr. But they are licensed and insured , if they have employees they have all the necessary employment insurances Their overhead is higher. I get $25 /man hour for initial cleans and charge by the job for maintenance cleaning, but ONLY with a signed service agreement. I give a list of what's included in general cleaning as well and that list includes prices for "exrtas". Cleaning an oven isnt maintenance cleaning, neither is laundry. Extras must be prescheduled so we can adjust the client's time. With a service agreement you are both on the same page about what's to be done and the frequency. Does this site stress being licensed and insured? Lots of others do. Just curious....
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Post by Kevin on Oct 24, 2008 7:56:08 GMT -5
Nice advice! You will find not find anything negative about being licensed and insured here. Both are common for all types of business, just made more aware for the janitorial cleaning industry.
I think all advice here is to follow your state laws on licensing, and get insurance to protect yourself & business. We do not talk down to people here that are uninsured, it is highly suggested here as both commercial and reisdential customers ask for insurance information, and in most cases no insurance, no work.
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